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Terms & Conditions

Last updated: September 25, 2026

These Terms & Conditions (“Terms”) are an agreement between you (“you,” “Client”) and Alexton Scale Media LLC, a Wyoming limited liability company (“Alexton Scale Media,” “we,” “our” or “us”). By accessing alextonscale.com (the “Site”) or engaging our services, you agree to these Terms.

1. Eligibility

Our services are offered only to businesses and individuals acting for business purposes who are at least 18 years old and located in the United States. By engaging our services you confirm that you have authority to bind the business you represent.

2. Our Services

We provide digital marketing services, which may include paid social and search advertising management, ad creative production, email and SMS marketing, website and conversion optimization, analytics and strategy consulting (the “Services”). The specific Services, deliverables, fees and timeline for each client are set out in a written proposal, statement of work or order (a “Proposal”) accepted by both parties.

3. Fees, Invoicing & Payment

• Fees. Fees are stated in U.S. dollars in the Proposal. Monthly retainer fees are invoiced in advance at the start of each service month. One-time project fees are invoiced as specified in the Proposal (for example, a deposit before work begins and the balance on delivery).
• Payment terms. Invoices are due within the period stated on the invoice (typically 7 days). Accepted payment methods are listed on each invoice and may include ACH/bank transfer, wire transfer or card payment through a third-party processor.
• Advertising spend. Advertising spend is paid by the Client directly to the advertising platforms (such as Meta or Google) using the Client’s own payment method. Unless expressly agreed in writing, we do not collect, hold or pay ad spend on the Client’s behalf, and our fees do not include ad spend.
• Third-party costs. Costs for third-party tools, stock assets, talent or software requested by the Client are billed only with the Client’s prior written approval.
• Late payment. We may pause Services if an invoice remains unpaid more than 14 days after its due date, after giving written notice.
• Taxes. Fees exclude applicable sales or use taxes, which are the Client’s responsibility where applicable.

4. Term, Cancellation & Refunds

Ongoing Services continue month-to-month after any initial term stated in the Proposal. Either party may cancel ongoing Services with 30 days’ written notice sent by email. Cancellation, refund and dispute procedures are described in our Refund & Cancellation Policy, which forms part of these Terms.

5. Client Responsibilities

• Provide timely access to accounts, assets, product information and approvals needed to perform the Services;
• Ensure that its products, claims, website and business comply with applicable law and advertising platform policies, and that it holds the rights to any materials it supplies;
• Review and approve advertising content before publication where approval is requested;
• Maintain its own ad accounts in good standing and pay platform charges when due.

6. Prohibited Businesses & Acceptable Use

We do not provide Services to businesses or campaigns involving illegal products or services, gambling, adult content, weapons or ammunition, tobacco or vaping products, controlled substances, unapproved drugs or health products making disease-treatment claims, multi-level marketing or “get-rich-quick” schemes, cryptocurrency offerings, debt-relief or credit-repair services, or any activity that is deceptive, fraudulent or violates advertising platform policies. We may decline or terminate any engagement that we reasonably believe falls into these categories.

You may not use the Site to transmit malicious code, attempt unauthorized access, scrape content in bulk, or submit false information.

7. No Guarantee of Results

Advertising and marketing results depend on many factors outside our control, including product, pricing, market conditions, competition and platform algorithms. We do not guarantee any specific sales, revenue, return on ad spend or other results. We agree to perform the Services in a professional and workmanlike manner consistent with industry standards.

8. Advertising Compliance

We create advertising intended to comply with the Federal Trade Commission Act, the FTC’s Endorsement Guides, the CAN-SPAM Act, the Telephone Consumer Protection Act and advertising platform policies. The Client is responsible for substantiating product claims it asks us to make and for the accuracy of information it supplies.

9. Intellectual Property

Upon full payment of the applicable fees, the Client owns the final creative deliverables produced specifically for the Client under a Proposal. Ad accounts, pixels, analytics properties and customer data remain the Client’s property. We retain ownership of our pre-existing know-how, templates, tools and processes, and may reference non-confidential work in our portfolio only with the Client’s written permission. Content on the Site is owned by us and may not be copied without permission.

10. Confidentiality

Each party will keep the other’s non-public business information confidential, use it only to perform or receive the Services, and protect it with reasonable care. This obligation survives termination for three years.

11. Disclaimer of Warranties

Except as expressly stated in these Terms or a Proposal, the Site and Services are provided “as is” and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.

12. Limitation of Liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue. Our total liability arising out of or relating to the Services will not exceed the fees paid by the Client to us in the three (3) months preceding the event giving rise to the claim. We are not liable for actions of advertising platforms, including account suspensions, policy decisions or changes in pricing or algorithms.

13. Indemnification

The Client will indemnify and hold us harmless from third-party claims arising from the Client’s products, services, supplied materials, product claims, or breach of law or these Terms.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. The parties will first attempt to resolve any dispute informally by contacting each other in writing and negotiating in good faith for 30 days. Any unresolved dispute will be brought exclusively in the state or federal courts located in the State of Wyoming, and each party consents to that jurisdiction.

15. General

These Terms, together with any Proposal and our policies, are the entire agreement on their subject matter. If any provision is found unenforceable, the rest remains in effect. Neither party may assign these Terms without the other’s consent, except in connection with a merger or sale of substantially all assets. Neither party is liable for delays caused by events beyond its reasonable control. We may update these Terms by posting a revised version on the Site; changes do not apply retroactively to signed Proposals.

16. Contact